Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We reserve the right to refuse any exchange if any of the below conditions are not met.
We only accepts that are defective or damaged. To be eligible for a return, your item must be unused and in the same condition that you received it.
Several types of goods are exempt from being returned. This includes -
To complete your return or exchange, we require a receipt or proof of purchase, email us at craftoverflowsg@gmail.com with the email subject "Return/Exchange – Order #XXXXX"
We will follow up with you within 3 business days with regards to the next step.
Thank you!